Examples of articles and publications by LLI staff:
Contributing to conferences and events enables us to share best practice and learn from others to improve our services.
Recent activity includes:
Amy Campbell presented ‘Using a student-driven acquisition service to test social media promotion and diversify library stock’ at the Internet Librarian International conference in Oct 2018. The presentation highlighted how we have used social media and other types of promotion to increase engagement and usage of the Beckett Books Extra service. It also looked at current service developments, including encouraging students to recommend books by Black, Asian and Minority Ethnic (BAME) authors to help diversify our library collection. It is available to view in the Leeds Beckett Repository.
A number of LLI staff spoke at this year’s Northern Collaboration Conference on 6 September at the University of Lancaster. Research Services Advisor, Jen Bayjoo, and Information Services Librarian, Amy Campbell. spoke about ethnic diversity in the HE and library sectors, their progress with Diversity in Libraries of the North (DILON) and some tips on how to be an ally, based on Information Services Librarian, Natalia Gordon’s blog post. Senior Information Services Librarians Jane Percival and Pippa Wood gave a presentation on measuring the impact of proactive customer service activities on the academic experience of students during the 2017-18 academic year, looking at what worked well and what was learned. Amy Campbell also discussed how Beckett Books Extra seeks continuous improvement, with a focus on accessibility and usage.
Jen Bayjoo, Research Services Advisor, attended the North West Academic Libraries (NOWAL) Promoting Open Research event at the University of Liverpool on 18 July. Jen gave a presentation about ‘Realistic Research Support,’ sharing how the Research Services team are using advocacy, data and training to tackle some recent challenges.
Kirstin Thompson-Sims, Sarah Page, Jamie Phillips, Laura Green and Tom Lennox presented at a Customer Services Group UK event in Huddersfield on 12 July entitled Ideas from the Sharp End. They described the Advice Service buddy system and the creation of book displays in the Libraries. The event provided an opportunity for front line staff to present on the work they do as well as a chance to network with peers from other institutions.
Mike Ford attended the annual Sirsi User Group Conference presentin on LLI’s project to implement automated renewals, which went live in Autumn 2017. Mike spoke about the technical challenges of the implementation, the benefits to our users and some of the surprises we encountered along the way, which involved Mike working with the Lending Team and other LLI colleagues to significantly redevelop our resource circulation processes on Symphony.