Multi-factor authentication (MFA), sometimes called two-step authentication, is an additional security measure to protect access to university systems and services. This means that you have to provide another method of identification, after entering your username and password, before being able to access university systems and services. It also gives you the tools to unlock and/or reset your own password should you need to.
Most people have experience of this kind of security, such as when you log into social media or shopping applications after a long period or if you forget your password to an online account.
You can set-up multiple authentication methods and if you want to reset your own password or unlock your account you must have at least 2 methods set-up.
As some of our systems require specific authentication methods we recommend that you download the Microsoft Authenticator app onto your Android or Apple phone and use this as your default authentication method. If you don't have a smart phone or if you don't want to use the app you should choose to receive a phone call as your default authentication method.
We would also recommend setting up authentication by text as an additional method of authetication to allow you to reset your own passwords and to also authenticate should you not have access to your default method.