The Library

Contact Us

Chat With Us

Library staff are always happy to help with any Library or student IT queries you have via our 24/7 online chat service.

Outside staffed hours your 'chat' enquiry will be handled by a Librarian from a different University, please phone us for immediate IT support.

  • 98% of chats are answered within 30 seconds.

Email Us

We aim to reply to you within 3 hours for emails sent Monday to Friday 08:30-18:30 and Saturday and Sunday 11:00-16:30.

  • ‚ÄčThe average response time during October 2017 was 1 hour 44 minutes

Please click on the icon below - or email us: library@leedsbeckett.ac.uk

Phone Us

We offer 24/7 phone support, advice and information on Library and IT services - including password resets.

  • 91% of phone calls are answered within 30 seconds and on average we answer calls in 9 seconds.

We support TextRelay

0113 812 1000

 

Ask Us - try searching our frequently asked questions

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