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The Library

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Library & Student IT Advice

Our Library and Student IT advice team is your first point of contact for research and referencing skills, borrowing, passwords, MyBeckett, email, Wi-Fi, Turnitin, printing, laptop loans, Office 365 and more.  You can check our web pages and frequently asked questions for those common questions or you can contact us directly through any of the options listed below.

Each course also has its own Academic Librarian to help you find the specialist course information you need.

The Library supports your studies with 24/7 opening, a variety of study spaces, thousands of resources, access to your modules, assignments and reading lists via MyBeckett and academic skills workshops with Skills for Learning.

The team aim to reply to you within 3 hours for emails sent Monday to Friday 08:30-18:30 and Saturday and Sunday 11:00-16:30. 

Please click on the button above - or email us:

  • 98% of emails are answered within 3 hours.

Try checking our Frequently Asked Questions (FAQ) page to browse for answers to common questions or search directly in the box below.

Library staff are always happy to help via our 24/7 online chat service.

Outside staffed hours your 'chat' enquiry will be handled by a Librarian from a different University, please phone us for immediate IT support.

  • 98% of chats are answered within 30 seconds.

Want to keep up to date with the Library or to get some inspiration for an assignment or for your time in Leeds? Try checking out our social media accounts for news and ideas.

We offer 24/7 phone support, advice and information on Library and Student IT services - including password resets, eduroam, email and printing.

We support RelayUK

  • 91% of calls are answered within 30 seconds.

If you prefer to come in and see us staff are available at the Advice Point on the ground floor of both libraries:

  • 08:30-19:00 Monday - Friday
  • 11:00-17:00 Saturday and Sunday