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The Library: Passwords & Cyber Security


Phishing is an attempt to trick you into sharing personal, sensitive or valuable information such as your university log in, bank details or other personal data. Posing as someone you know and trust (for example your bank, a well-known company, a friend or your university) online fraudsters will use email, phone or fake websites to “phish” or trick you into handing over your data.

  • Stay vigilant when you deal with your emails. Look out for inaccurate spellings, check if the style is out of character from the emails your contact would usually send; or is it sent at an unusual time? Question why someone is asking you do something.
  • If you're not sure about anything double check with whoever sent the email by contacting them directly; their account could have been compromised.
  • Phishing emails often contain a link asking you to enter your username and password but may also prompt you to open files or documents. Don’t open any attachments or click on any links that you’re suspicious of.
  • Click to see an example of what a phishing email looks like.
  • Have a go at this quiz to see if you can spot the difference between the real websites and the phishing webpages.

If you have received a phishing email you should delete it immediately without opening it. Please forward it to where we will investigate the message for you.

If you have already opened and clicked on a link in the email, or opened any attachments please change your password straight away and contact us on 0113 812 1000. 

Please don’t be embarrassed to report it, as many people fall for these scams.

  • We would also recommend checking that no new email rules have been set up on your student account, as some Phishing emails can set up rules such as forwarding all your email to another address without your knowledge.
  • For instructions on how to check your email rules. Please see this FAQHow do I delete an email rule in Outlook?
  • Please contact us if you have any questions or concerns.

Ask us about phishing - try searching our FAQ